This page explains exactly what data Betwayz collects, why it's collected, how it's stored, and what rights you have. Written in plain English — no legal jargon.
All data transmitted to and from Betwayz servers is protected with bank-grade SSL encryption.
Your personal information is never sold to any third party.
Only the data that's strictly necessary is collected — nothing more.
Identity verification documents are stored in separate encrypted storage.
You have full rights to view, correct, or delete your personal information.
You can opt out of promotional messages at any time.
Betwayz (betwayz.app) is committed to building a trusted betting platform for users in Bangladesh. A core part of that trust is protecting your personal information. This Privacy Policy clearly explains what Betwayz does — and does not do — with your data.
Creating an account on Betwayz means you accept this policy. Taking a moment to read it now saves you any uncertainty later.
Betwayz operates on a simple principle — your data is used only for your benefit. If it ever needs to be used for any other purpose, you will be informed in advance and your consent will be obtained.
Betwayz collects two types of data — information you provide directly, and information collected automatically while you use the platform.
| Data Type | Example | When It's Collected | Mandatory |
|---|---|---|---|
| Identity Information | Name, Date of Birth, NID | Registration / KYC | Yes |
| Contact Information | Mobile, Email | Registration | Yes |
| Financial Information | BKash/Nagad Number | Payment Processing Time | On Transactions |
| Device Information | IP, Browser, OS | Login / Browsing | Automatic |
| Usage Data | Bet History, Game Logs | Platform Usage | Automatic |
Please note: Betwayz never stores full card numbers or bank PINs. Sensitive payment information goes directly to the payment provider and never passes through Betwayz servers.
Betwayz uses the data it collects only for specific, defined purposes — never arbitrarily. Each purpose is clearly explained below.
Security is one of Betwayz's top priorities — not just in words, but backed by real technical measures.
All communication between your browser and our servers is protected with industry-standard encryption.
All data is accessible only to authorized personnel, protected by multi-layered access controls.
Adding an OTP at login provides an extra layer of protection for your account.
Regular system audits are conducted by independent third-party experts.
Keep in mind, though, that no one can guarantee complete security on the internet. Use a strong password for your account and never share it with anyone.
Betwayz uses cookies — small text files stored in your browser that help improve your experience on the site.
You can block or delete cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.
Betwayz believes your data belongs to you. That belief is what drives the rights outlined below.
To find out what personal information Betwayz holds about you, submit a request to our support team.
You can request corrections to any information that is inaccurate.
After your account is closed, you may request deletion of any data that is no longer required to be retained under applicable law.
In certain circumstances, you may request that we restrict the processing of your data.
To opt out of promotional emails or SMS, update your preferences in settings or contact support.
To exercise any of these rights support@betwayz.appor reach us via live chat. Betwayz is committed to responding within 30 business days.
Betwayz does not retain data beyond what is necessary. Each category of data has a defined retention period.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the Duration of Active Account | Service Delivery |
| Transaction Records | 5 Years | Legal Requirements |
| KYC Documents | 5 Years | Regulatory Guidelines |
| Login Logs | 1 Year | Security |
| Support Chat | 2 Years | Quality Check |
Once the retention period ends, data is securely deleted or anonymised so it can no longer be linked to any individual.
Betwayz is strictly for users aged 18 and above. We do not collect or process any personal information from minors.
If a minor is identified: If any account is found to be operated by someone under 18, it will be suspended immediately and all associated data will be securely deleted.
If you discover as a parent or guardian that your child is using Betwayz, contact our support team immediately — we will act quickly.
Betwayz may update this policy from time to time. For any significant changes, you will be notified via your registered email or SMS at least 7 days in advance.
Continued use of the platform after any changes will be considered your acceptance of the updated policy. The "Last Updated" date at the top of this page is always kept current.
For any privacy-related questions support@betwayz.appor write to us at Help Center use.
Now that you've read the privacy policy and know how well your data is protected, open your Betwayz account today.